Refund policy
Company Information
Company Name: Anime X Design
Business Address:
1533 Garden Street Titusville Florida 32796 United States
Email: support@anime79.net
Refund & Return Policy
We accept returns within 30 days of delivery for:
- Defective or damaged products
- Incorrect items received
- Items that don't match the description
- Change of mind (with conditions below)
How to Request a Return
Please contact us at
anime79us@gmail.com within 30 days with:
- Your order number
- Photos of the product (if claiming defect/damage)
- Reason for return
We will review your request and provide return instructions if approved.
Return Address
If approved, please send items to:
1533 Garden Street Titusville Florida 32796 United States
⚠️ Important: Contact us BEFORE sending any returns. Unauthorized returns will not be accepted.
Product Exchanges
We accept exchanges for different sizes or colors within 30 days. Please contact us at
anime79us@gmail.com to arrange an exchange.
Return Shipping Costs
Customers are responsible for all return shipping costs.
We recommend using a trackable shipping method, as we cannot guarantee receipt of your return.
Non-Returnable Items
Due to the print-on-demand nature of our products, we reserve the right to refuse returns for:
- Items clearly used or worn
- Items without original tags or packaging
- Custom or personalized items (unless defective)
- Sale or clearance items
- Gift cards
Restocking Fees
We do not charge restocking fees.
Refund Processing
Once we receive and inspect your return:
- If approved: Refunds will be issued to your original payment method within 15 business days
- Your bank may require additional time to process the refund
If more than 15 business days have passed since your refund was approved, please contact us at
support@anime79.net
Questions
For any questions about our return policy, contact us at
support@anime79.net before purchasing.